We give and receive feedback every day. However, does it make a difference? How do educational leaders use feedback (both positive and constructive) to enhance skills performance and learning in the classroom? With words intended to reinforce or change behavior or mindset.

Let's look at a couple of examples, and you decide which you prefer:

"Great Job!" or "Your ability to calculate that medication dose correctly under stress saved that man's life!”

"You put the AED pads in the wrong place!" or "Put your finger on the manikin's chest where the heart is located. Now make sure that the AED pads are placed so that your finger is in the center of the pads."

Refer to the illustration SSIPSincere, Specific, Immediate, and Personal the next time you give someone feedback.

Sign-up for an instructor workshop to learn this and more tips for teaching CPR/AED, First Aid, Neonatal Resuscitation, ACLS, PALS, Bleeding Control, and Bloodborne Pathogen. 1-888-834-8700.