Years ago there was a reporter who went to numerous college campuses and ambushed the president by bursting in to his or her office. The question? Can you state your mission statement? Virtually none of them came even close to articulating what they pledged their allegiance to and made hundreds of thousands of dollars a year for. Center for Healthcare Education's principle leaders are required to be able to recite our mission statement, literally at gunpoint if need be. Here's our statement:
"Center for Healthcare Education Inc.'s mission is to enthusiastically serve Christ through the design and delivery of programs, products and services that reflect current medical science and inspire quality healthcare."
Wikipedia def: Customer service is the provision of service to customers before, during and after a purchase of a course, product or consulting. "Customer service is a series of activities designed to enhance the level of customer satisfaction" that is, the feeling that a product or service has met the customer expectation."
When I was ~8 years old I was enjoying a day at Newport Beach, CA with my grandmother when people starting yelling and gathering around the lifeguard tower. A young man had stepped on a shattered soda bottle and was bleeding badly.
I got a good look at the wound and it was deep. The lifeguard grabbed his first aid kit and swiftly went in to action to stop the bleeding and dress the wound. He spoke confidently to the young man with the cut foot and reassured him that he would be OK. I couldn’t hear exactly what was said between the “victim” and the lifeguard but by the time the ambulance arrived (yes, it was cut that badly) the young Paying it forwardman was smiling. At that very moment I knew that I wanted to be in EMS. To learn the same skills that not only saved the man from bleeding to death but also comforted him in the midst of his personal emergency.
During my journey to accomplish that goal, many people have contributed to me and my mission in countless ways. Whether it is was family helping with my school loans or world class mentors seeing a glimmer of something promising and taking me under their wings. I truly stand on the shoulders of giants. And now that Center for Healthcare Education is one of the largest resuscitation training centers in the world I have determined that “giving back” is of paramount importance. Here are some examples:
Center for Healthcare Education Inc.’s extended training Center covering the entire country of Mexico. Courses include National Safety Council, and AHA Basic and Advanced Life Support certifications. Physician level trauma and neonatal resuscitation. Safety consulting and compliance courses for heavy industry including Oil, Gas and Construction.
Mission Statement: The Mary S. Roberts Pet Adoption Center strives to eliminate the suffering of homeless cats and dogs by providing humane care for pets in transition, facilitating adoptions to good homes, supporting pet overpopulation education, and supporting sterilization of companion animals.
Vision and Mission: At Ronald McDonald House Charities of Southern California, we express our mission through our programs, which include six Ronald McDonald Houses in Bakersfield, Inland Empire, Long Beach, Los Angeles, Orange County and Pasadena. We also operate two Ronald McDonald Family Rooms at CHOC Children's Hospital in Orange and CHOC Children's at Mission Hospital. Importantly, we are also one of very few Ronald McDonald House Charities chapters across the world that operates a cost-free, medically supervised Camp for children with cancer and their families, Camp Ronald McDonald for Good Times.
Center provides discounted Instructor Certification Workshops, books and eCards for Riverside’s Paramedics and CERT Team.
Christian church teaching the gospel of the Christ throughout Pakistan reaching thousands of men, women and children. Outreaches include medical and eye health clinics, food/clothing/shelter for the poor of all faiths and denominations.
In Proverbs the scripture states that it is not good to boast. That being said, it is important that you know who you are doing business with and who you are trusting to provide you with the best training. It is a privilege to earn your loyalty.
Center for Healthcare Education is always open to opportunities to “pay it forward.” Please contact the Center in writing addressed to Advisory Board if you know of a worthy cause that we can assist with.
The Human - Animal connection is amazing to me. I love this photo of this pup reaching out to connect and play. We know that she fully relies on her human caretakers to provide food, shelter and hopefully, veterinary care. In return she supplies unconditional love and devotion.
The backstory to my love for animals is years spent with my grandfather Harvey. For 25 years, Harvey was the senior officer of the Riverside Humane Society. On weekends I would visit the shelter and sit in the puppy bins playing with the puppies, or go to the cat adoption area to play with the kittens and adoptable cats. Outside, there was an area where they would take in larger animals including, goats, monkeys, and horses. During the week I would "take call"with my grandfather and respond to the reprehensible acts of human cruelty against animals. We would respond to circus shows, horseback riding stables, puppy mills and the likes. It is not my intent to bum you out so I will spare you the hideous stories. However, having seen so much, I decided to commit a huge part of my life to animal welfare. Included on this page are ways you can get involved.
PETA has an undeserved bad reputation. Having scrutinized them carefully I can attest to the fact that they are lawful, civil, compassionate and reasonable when advocating for animal rights. The key word is ETHICAL, and that is their focus. Center for Healthcare Education has worked closely with PETA this past year to encourage hospitals and other educational institutions to stop using kittens and ferrets in their training labs. These institutions end up destroying the animals after they have macerated their airways with ET tubes, cut holes in their chests, inserted needles into their bones, etc, etc. Our position as one of the largest AHA training centers in the world is that this training can better be accomplished with manikins, simulation, media, etc. There are no similarities of an infant's airway to a cat or a ferret with sharp incisors and a long tongue...you be the judge (see photo). If you are a healthcare provider we encourage you to NOT participate in animal labs for your training.
"A righteous man cares for the needs of his animal" Proverbs 12:10
Betty White raising money for Riverside's Humane Society more than 50 years ago! Now the location of Mary S. Roberts Pet Adoption Center. Center for Healthcare Education provides animal and human CPR and First Aid training , and event medical standby for the no kill, spay & neuter shelter that also provides humane education to grade school children in Riverside County. https://www.petsadoption.com/index.php
David Sheldrick Wildlife Reserve Nairobi, Kenya: Center for Healthcare Education donates to provide fuel for the aerial surveillance anti-poaching, snare removal and SkyVet aircraft. https://www.sheldrickwildlifetrust.org/skyvets/index.asphttps://www.facebook.com/thedswt/?fref=ts
Physicians Committee for Responsible Medicine / Ethical Research and Education. Focus is to remove animal research labs, animal trauma/combat labs and other human irrelevant cruelty to animals. http://www.pcrm.org/ https://www.youtube.com/watch?v=mjbZAsNvFCE&t=37s
National Search Dog Foundation
Center for Healthcare Education's dear friend and founder Wilma Melville's vision of training search dogs to rescue live victims of disaster has become a reality with the opening of their new training and education facility in Ventura County, CA. Wilma and her team have rescued hundreds of dogs from shelters to train them for search and rescue. Dogs that do not pass the training are carefully placed in loving forever homes. https://searchdogfoundation.org/