Terms and Conditions

CONTINUING EDUCATION CREDIT

Classroom programs: where indicated, courses are approved for continuing education credit for EMS professionals (EMSA #33-0011), and Nurses (CEP #11246). Hour for hour credit is awarded to participants who attend the entire session and successfully complete the objectives of the course.

Online learning: each program posts the hours of credit awarded and states the criteria for obtaining continuing education credit for EMS professionals and Nurses.

REFUND POLICIES

CPR and First Aid Courses – A processing fee of $18.00 will be retained for cancellations received more than 2 business days prior to course date. No refund for no shows or cancellations less than 2 business days prior to course date. An additional $10.00 administrative fee will be charged for rescheduling to another course date less than 2 business days prior to the scheduled course. If you’ve received materials prior to the course and cancel, materials must be returned UNOPENED or you will be charged for the cost of the materials in addition to the above stated processing fees. Full refund if the course is canceled for any reason by Center for Healthcare Education, Inc.

ALS Courses (ACLS, PALS, 12-Lead, Capnography,etc.) – A processing fee of $35.00 will be retained for cancellations received more than 2 business days prior to course date. No refund for no shows or cancellations less than 2 business days prior to course date. An additional $15.00 administrative fee will be charged for rescheduling to another course date less than 2 business days prior to the scheduled course. If you’ve received materials prior to the course and cancel, materials must be returned UNOPENED or you will be charged for the cost of the materials in addition to the above stated processing fees. Full refund if the course is canceled for any reason by Center for Healthcare Education, Inc.

Instructor Workshops:

A processing fee of $50 will be retained for cancellations received more than 3 business days prior to the course date. NO refund for no shows or cancellations less than 3 days prior to the course date.

An additional $75 administrative fee will be charged for rescheduling to another course date less than 3 business days prior to the scheduled course.

If you’ve received materials prior to the course and cancel, materials must be returned UNOPENED or you will be charged for the cost of the materials in addition to the above stated processing fees.

Full refund if the course is canceled for any reason by the Center for Healthcare Education, Inc.

SHIPPING AND HANDLING POLICIES

1. If you wish to cancel your order:

• You can notify us by email before we have dispatched the goods to you;
• where goods have already been dispatched to you, by returning goods to us in accordance with clause 4.2 below.

2. You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you.

3. Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.

4. The rights to return the goods to us as referred to in clause 4.3 will not apply in the following circumstances:

• in the event that the product has been used.
• to any products that we have made or customized specifically for you

The provisions of this clause 4 do not affect your statutory rights.

No animals were harmed in the development of this site.

The American Heart Association strongly promotes knowledge and proficiency in all AHA courses and has developed instructional materials for this purpose. Use of these materials in an educational course does not represent course sponsorship by the American Heart Association. Any fees charged for such a course, except for a portion of fees needed for AHA course materials do not represent income to the American Heart Association.

Classroom programs: where indicated, courses are approved for continuing education credit for EMS professionals (EMSA #33-0011), and Nurses (CEP #11246). Hour for hour credit is awarded to participants who attend the entire session and successfully complete the objectives of the course.

Online learning: each program posts the hours of credit awarded and states the criteria for obtaining continuing education credit for EMS professionals and Nurses.

BLS Refund Policy - A processing fee of $20.00 will be retained for cancellations received more than 2 business days prior to course date. No refund for no shows or cancellations less than 2 business days prior to course date. An additional $18.00 administrative fee will be charged for rescheduling to another course date less than 2 business days prior to the scheduled course. If you’ve received materials prior to the course and cancel, materials must be returned UNOPENED or you will be charged for the cost of the materials in addition to the above stated processing fees. Full refund if the course is canceled for any reason by Center for Healthcare Education, Inc.

ALS, Basic ECG and NRP Refund Policy - A processing fee of $35.00 will be retained for cancellations received more than 2 business days prior to course date. No refund for no shows or cancellations less than 2 business days prior to course date. An additional $15.00 administrative fee will be charged for rescheduling to another course date less than 2 business days prior to the scheduled course. If you’ve received materials prior to the course and cancel, materials must be returned UNOPENED or you will be charged for the cost of the materials in addition to the above stated processing fees. Full refund if the course is canceled for any reason by Center for Healthcare Education, Inc.

Instructor Refund Policy - A processing fee of $55.00 will be retained for cancellations received more than 3 business days prior to the course date. No refund for no shows or cancellations less than 3 business days prior to course date. An additional $75.00 administrative fee will be charged for rescheduling to another course date less than 3 business days prior to the scheduled course. If you have received materials prior to the course and cancel, materials must be returned UNOPENED or you will be charged for the cost of the materials in addition to the above stated processing fees. A full refund will be given if the course is canceled for any reason by Center for Healthcare Education, Inc.