Privacy, Refund and Delivery Policies

Classroom programs: where indicated, courses are approved for continuing education credit for EMS professionals (EMSA #33-0011), and Nurses (CEP #11246).  Hour for hour credit is awarded to participants who attend the entire session and successfully complete the objectives of the course.

Online learning: each program posts the hours of credit awarded and states the criteria for obtaining continuing education credit for EMS professionals and Nurses. 

CPR and First Aid Courses – A processing fee of $18.00 will be retained for cancellations received more than 2 business days prior to course date.  No refund for     no shows or cancellations less than 2 business days prior to course date.   An additional $10.00 administrative fee will be charged for rescheduling to another course date less than 2 business days prior to the scheduled course.   If you’ve received materials prior to the course and cancel, materials must be returned UNOPENED or you will be charged for the cost of the materials in addition to the above stated processing fees.   Full refund if the course is canceled for any reason by Center for Healthcare Education, Inc.

ALS Courses (ACLS, PALS, NRP Skills, etc.) -  A processing fee of $35.00 will be retained for cancellations received more than 2 business days prior to course date.  No refund for no shows or cancellations less than 2 business days prior to course date.   An additional $15.00 administrative fee will be charged for rescheduling to another course date less than 2 business days prior to the scheduled course.   If you’ve received materials prior to the course and cancel, materials must be returned UNOPENED or you will be charged for the cost of the materials in addition to the above stated processing fees.   Full refund if the course is canceled for any reason by Center for Healthcare Education, Inc.

Instructor Workshops:

  • A processing fee of $50.00 will be retained for cancellations received more than 3 business days prior to the course date.  NO refund for NO shows or cancellations less than 3 days prior to the course date.
  • An additional $75 administrative fee will be charged for rescheduling to another course date less than 3 business days prior to the scheduled course.
  • If you’ve received materials prior to the course and cancel, materials must be returned UNOPENED or you will be charged for the cost of the materials in addition to the above stated processing fees. 
  • Full refund if the course is canceled for any reason by the Center for Healthcare Education, Inc.