American Heart Association

National Training Center providing all levels of courses for community, business/industry and healthcare providers: Heartsaver CPR, First Aid, Healthcare Provider BLS/CPR, ACLS, PALS and Instructor Workshops.

National Safety Council

International Training Center providing basic, intermediate and advanced emergency response DOT and OSHA compliant CPR, First Aid, Bloodborne/Airborne Pathogen, Advanced First Aid, Bleeding Control, and Emergency Medical Response. Blended learning (online learning + onsite skills sign off) courses available.

NRP-American Academy of Pediatrics

Regional Training Center for Neonatal Resuscitation Program. Blended learning format: complete online 10-module course, bring completion certificate to a 2 hour skills demonstration lab for 2 year certification card. Private skills sessions available on site and at your facility.

Instructor Workshops

Interactive certification courses taught by senior faculty endorsed by the American Heart Association, National Safety Council, Niagra University, WorldPoint Trauma and American Academy of Pediatrics including: CPR, First Aid, NRP, ACLS, PALS, BBP, B-Con, FRDAT, EKG and more.

Specialty Courses

Internationally recognized courses including: Pet First Aid, FRDAT (First Responder Disability Awareness Training), B-Con (Bleeding Control), Basic EKG and Advanced EKG/12-Lead STEMI recognition and treatment. Blended learning (online learning + onsite skills sign off) courses available.

Blended Learning

Complete didactic online at your convenience, then schedule a skills check off to obtain certification card same day upon completion. Skills sessions are 1-4 hours based on course requirements and may be taken during scheduled times or private sessions for an additional fee to suit your schedule. Groups discounts available for 5 or more.




We give and receive feedback every day. However, does it make a difference? How do educational leaders use feedback (both positive and constructive) to enhance skills performance and learning in the classroom? With words intended to reinforce or change behavior or mindset.

Let's look at a couple of examples, and you decide which you prefer:

"Great Job!" or "Your ability to calculate that medication dose correctly under stress saved that man's life!”

"You put the AED pads in the wrong place!" or "Put your finger on the manikin's chest where the heart is located. Now make sure that the AED pads are placed so that your finger is in the center of the pads."

Refer to the illustration SSIPSincere, Specific, Immediate, and Personal the next time you give someone feedback.

Sign-up for an instructor workshop to learn this and more tips for teaching CPR/AED, First Aid, Neonatal Resuscitation, ACLS, PALS, Bleeding Control, and Bloodborne Pathogen. 1-888-834-8700.

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